Star Wars, Marvel Legends, Transformers, STEM toys, DC Collectibles, DC Icons, DC Designers, Batman, Superman, Wonder Woman, Gender Neutral Toys, Action Figures, Educational Toys, Building Blocks, Learning Toys, Anime, Dragon Ball Z, Uncle Goose

Holiday Shipping Deadlines

It's that time of year again! To get those special little Moo-sters presents in time (by 12/24), remember to order by the deadlines below.  Please note this only applies to Continental U.S. and for orders received by 2pm Eastern Time on the corresponding days below.  We cannot guarantee timely delivery to other locations.

  

Holiday Shipping Deadlines

Please note if your order contains a pre-order item with an estimated shipment date of December 2016, we cannot guarantee that they will arrive by a certain date.  We work very hard with toy makers/manufacturers to get items in-times.  Sometimes toy makers/manufacturers delay their release dates, so we recommend not purchasing any pre-order items for holiday gifts.

 

What shipping options do you have and how long does it take for my package to arrive?

Items shipped within the continental US will be shipped via USPS or FedEx.  For other locations, we ship with USPS, FedEx, or UPS.

Please allow 1-2 business days for order processing.

Estimated transit time for continental US (after order has been processed):

  • Standard: 3-8 business days
  • Expedited: 2-3 business days
  • Express: 1-2 business days

Estimated transit time for Alaska, Hawaii, and Puerto Rico (after order has been processed):

  • Standard: up to 14 business days
  • Expedited: 3 business days
  • Express: N/A

For other locations including non-US locations (after order has been processed):

  • Standard: Varies, but usually 14 business days to most countries
  • Expedited: Varies, but 3-5 business days to most countries

For Continental US:

  • Flat-rate standard shipping for $5.95 for all orders under $50 (yay!!)
  • Free standard shipping for all orders over $50 (double yay!!)

Please allow extra days for delivery during the holiday season.  Please visit our homepage for information regarding holiday shipment deadlines.

Pre-Orders: Please note that if your order contains a pre-order item, your complete order will ship once all items are in-stock and ready-to-ship.  Should you wish to have items in your order ship as they become available, we recommend you place separate orders.

For cost of various services and other locations, see below (rates are before taxes):

Continental US (including PO Boxes & APO/FPO)*

Order Amount

Standard

Under $50

5.95

Over $50

FREE

*For Expedited and Express rates, please add to cart to obtain rates.

Express not available for AK/HI/PR/US Territories & APO/FPO.  Note that standard delivery time to APO/FPO may take up to 14 business days.

 

AK/HI/PR/US Territories

Order Amount

Standard

Under $50

9.99

Over $50

6.99

*For Expedited rates, please add to cart to obtain rates.

*Express not available for AK/HI/PR/US Territories.  Note that standard delivery time to AK/HI/PR/US Territories may take up to 14 business days.

 

International

We offer competitive international rates. Please add your item(s) to cart and checkout to view rates.  The shipping rates will be dependent on item(s) selected and the shipping country location and will be calculated based on the information you provide.

 

Do you ship outside the United States?

Yup, we ship to Argentina, Australia, Austria, Bahrain, Belgium, Bermuda, Bulgaria, Canada, Chile, China, Colombia, Costa Rica, Cyprus, Czech Republic, Denmark, Ecuador, Egypt, Estonia, Finland, France, Germany, Greece, Greenland, Guadeloupe, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, Japan, Jordan, Kazakhstan, Kenya, Kuwait, Latvia, Liechtenstein, Lithuania, Luxembourg, Malaysia, Malta, Mexico, Monaco, Netherlands, New Zealand, Norway, Oman, Panama, Peru, Philippines, Poland, Portugal, Qatar, Romania, San Marino, Saudi Arabia, Serbia, Singapore, Slovakia, Slovenia, South Africa, South Korea, Spain, Sweden, Switzerland, Taiwan, Thailand, Trinidad & Tobago, Turkey, United Arab Emirates, United Kingdom, Uruguay, Venezuela.

Unfortunately, because of copyright issues, we can’t ship to all countries.

Just a little note: once the package leaves the United States, there may be delays at customs depending on your country.  For customs/tax-related concerns, please contact your local custom authority.  Please note we are unable to mark packages as “gift.”

Can I ship to multiple addresses?

Although we love you and all Moo-sters, we can only ship to one address.  If you would like to ship to multiple addresses, a separate order for each address is needed.

What happens to undeliverable packages?
If your package is returned to Woozy Moo because the address was entered incorrectly or the package was unclaimed (including “return to sender”), a refund will be issued to the original form of payment less any shipping costs.  For security purposes, if you would still like the order and ship it to a different address, we recommend you place a new separate order.  If you have any questions, please contact us.

Help!  My tracking number doesn't appear to be working?

If you received a shipment confirmation email with a tracking number, sometimes it takes shipping carriers up to 24 hours to refresh their systems.  If after 24 hours the tracking number doesn't appear to be working, feel free to contact us at support@woozymoo.com or phone (1-877-250-1908), and we will help you right away!